Frequently Asked Questions
Your guide to shopping with HAVIT Electronic
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Does HAVIT Electronic offer a warranty on hardware products?
Yes, all HAVIT electronic devices come with a standard 12-month manufacturer warranty that covers defects in materials and workmanship under normal use.
What is your return policy for open-box electronics?
You can return items within 30 days of purchase. Please ensure the product is in its original packaging with all accessories included. A restocking fee may apply for items that are not in like-new condition.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track the status of my shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
Are your products compatible with both Mac and Windows systems?
Most of our peripherals and electronic accessories are Plug-and-Play compatible with Windows, macOS, and Linux. Please check the specific product description for any specialized driver requirements.